JOB DESCRIPTION
Site Manager
Crate Escapes Dog Park + Bar is an
innovative and unique membership
based dog park in the heart of Westfield, IN
across from the Grand Park Sports Campus.
Our mission at Crate Escapes is to
create an unparalleled experience
for dogs and their owners by combining
social activities, entertainment, and top-notch
amenities. Spanning over 1.5 acres, our facility features completely fenced-in spaces where dogs can roam off-leash, and our full
service bar offers a variety of beverages for dog owners
to enjoy while their pets play under the watchful eye of
our “rufferees”.
Position Description:
As a Site Manager for Crate Escapes, you will be responsible for overseeing the daily operations of our facility, ensuring the wellbeing of all animals and maintaining high standards of customer service. You will take part in the hiring and training of staff as well as making sure that all policies and procedures are followed. You will also work closely with the owners to ensure that the Crate Escape’s vision is being carried out. Special consideration will be given to individuals who have advanced experience in the animal care industry.
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Key Responsibilities & Core Competencies:
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Staff are properly trained and supervised.
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Ensures that standards of cleanliness are followed.
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Determines the suitability of dogs entering our facility.
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Directly responsible for the proper functioning of all daycare operations.
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Hands on management - Balance Administrative tasks with active involvement in front desk, daycare, and bar operations.
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Direct interaction with Crate Escapes customers, working to resolve any issues and ensuring a positive customer experience.
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Ensures that any concerns with daycare dogs are documented and meets with owners to discuss overall behavior of their dogs when appropriate.
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Make sure that the overall operations of Crate Escapes are conducted professionally.
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Meet individually with staff on a regular basis.
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Provides recommendations for service enhancements and operational improvements
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Undertake other responsibilities as needed in order to maintain seamless operations.
Qualifications
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This person must first and foremost love working with people and caring for pets!
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Prior dog daycare experience is required.
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Prior leadership experience is required.
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Strong organizational skills, attention to detail, and ability to multitask in a fast-paced environment.
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Excellent problem-solving skills, with a proactive and adaptable approach to addressing challenges.
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Ability to work collaboratively with team members and contribute to a positive work environment.
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Flexibility to work variable shifts, including some weekends and holidays, based on business needs.
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Education:
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High School Diploma.
Compensation:
This is a full time salaried position of $48,000-$54,000 per year, and will be commensurate with experience. Expected hours of 40-45 per week. Benefits include paid time off and bringing your dog(s) to work. Workdays are variable and include some weekends.
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To apply: Email resume to Aaron@CrateEscapesWestfield.com
PLEASE NOTE WE ARE NOT YET ACCEPTING APPLICATIONS FOR RUFFEREES, BAR TENDERS, OR FRONT DESK. PLEASE CHECK BACK IN MID-DECEMBER TO APPLY